SalemNews.com, Salem, MA

Business

October 23, 2013

Business calendar

Wednesday, Oct. 23

Leadership Insights Series: “Transforming from ‘Techie’ to Chairman of the Board,” 7 to 9 a.m., Danversport Yacht Club, 161 Elliott St., Danvers. At its next monthly breakfast program, North Shore Technology Council’s Leadership Insight Series features a presentation by Daniel Serfaty, an engineering and mathematics graduate and now chairman and chief executive officer of Aptima Inc. Networking and continental breakfast, 7 a.m.; program, 8:15 a.m. $25 NSTC members, $50 nonmembers. Register at www.nstc.org.

North Shore Alliance for Economic Development Leadership Summit, 8 to 11 a.m., Hawthorne Hotel, 18 Washington Square W., Salem. Join leaders of North Shore’s business community, educators, local and state officials, economic development professionals, workforce development experts, representatives of business associations and other strategic partners and interested parties. Speakers: Secretary Gregory Bialecki of the Executive Office of Housing & Economic Development for the commonwealth of Massachusetts presents “Choosing to Compete in the 21st Century: The Commonwealth’s Economic Development Strategy and Investment framework;” and Lorri Krebs, executive director of Salem State University’s Center for Economic Development & Sustainability, presents an update of the North Shore Business Cluster Study. Attendees can also participate in a facilitated discussion on the opportunities to brand the North Shore. Seating is limited. Free. Registration and details at https://www.eventbrite.com/event/8576583793.

NSCC’s Supervisors’ Connection: Creating Stellar Customer Service, 8 to 10 a.m., North Shore Community College, Institute for Corporate Training and Technology, 100 Cummings Center, Suite 121E, Beverly. Customer service starts within an organization as part of the organization’s culture. Developing such a culture provides the means for the unfolding of successful customer service interactions and relationships. Facilitator Ginny Maglio will present models and philosophies as the foundation for building customer service success. $39 admission fee includes continental breakfast. Registration and details at 978-236-1200 or sryan@northshore.edu.

Crowdfunding, 7 to 8:30 p.m., Enterprise Center, Salem State University, 121 Loring Ave., Salem. What is crowdfunding? Learn more about crowdfunding and why it is popular. Hear how CinemaSalem’s crowdfunding campaign raised more than $68,000 to enable the theater to convert to a new digital cinema system. Find out the positives, negatives, and lessons learned. Speakers: Michael Durwin, interactive creator director and digital media strategist; and Paul Van Ness, owner of CinemaSalem. Free. Details and registration at http://enterprisectr.org/workshops/crowdfunding-a-new-way-to-finance-your-business/.

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