“I knew it was something that was not right,” Machado said.
Jennifer Santoro, who handles community relations for Peabody Municipal Light Plant, said the department sent out a press release in early October warning customers about such scams. Santoro said the light plant does not collect bills over the phone or threaten customers in this manner. It will not ask residents to pay a bill with a pre-paid card.
The department has been working closely with the police and put a message in bills warning customers. The department has also been reaching out to seniors. She said other utilities have also been subject to these scams.
Customers are advised to call police at 978-538-1212 if they get such a call.
Staff writer Ethan Forman can be reached at 978-338-2673, by email at firstname.lastname@example.org or on Twitter at @DanverSalemNews.