To the editor:
I would like to extend my deepest thanks to the Salem Police Department. Recently KnowAtom’s Salem warehouse alarm system malfunctioned, resulting in a panic alert sent to the Salem Police Department.
After what felt like just moments, half-a-dozen officers in tactical gear, including the K-9 unit, appeared, not knowing how dangerous the situation might be but fully prepared to deal with whatever might occur. With the sun already set, surrounded by tens of thousands of square feet of the closed doors and empty hallways, your officers approached what must have been an extremely stressful challenge with great speed, precision and professionalism.
Reflecting back on the surprise I felt when I opened the steel door and found police officers at the ready, I have been struck by the magnitude of uncertainty that officers must face when answering a call. Within seconds, an officer has to evaluate the situation, decide on a course of action and then respond accordingly.
As we focus on joy and togetherness this holiday season, I’d like to thank the men, women and K-9 units of the Salem Police Department who face uncertain situations every day and bravely respond. I also want to thank their families, who lend them each day for our protection.
Thank you all for keeping our community safe around the clock.
We wish you all a happy and safe new year.
CEO, KnowAtom LLC