March Madness also ramps up workplace energy. Napoleon said it was not the skill of his troops, but their emotional intensity that counted most in battle. Famed sociologist Durkheim called it collective effervescence: the emotional flow that helps people who are working together pursue their tasks with vigor.
But it’s March: Will winter ever end? Why can’t we go on spring break like we did in college? How long has it been since we got a long holiday? The NCAA tournament is exciting, dramatic, compelling; it might provide just the push needed to get that difficult job done or wrap up that one last detail on a long, painful project. Whatever the “loss” in productivity, is it too much to pay to push back the doldrums of March with a bit of collective effervescence?
There are dangers associated with March Madness that shouldn’t be minimized, and these problems are more likely if people get carried away by the experience. The tournament can bring out the fanatic in the sports fan. People who show excessive emotional investment in a team’s outcome allow themselves to become too closely connected to teams and pay a psychological cost. If the office runs a pool, it might be illegal depending on the locale — for example, betting on the game is banned in all federal agencies. Some have even suggested that the simple office pool can be a gateway to more serious forms of gambling addiction. Sometimes, too, rivalries between teams can create rivalries and conflicts between fans. Duke fans and North Carolina fans, for example, rarely keep their preferences to themselves in March.
But even with these costs, March Madness promises to give more than it takes. The NCAA Tournament is a grand spectacle that creates excitement without violence, a sense of community without outcasts, and disagreements that do not devolve into conflicts.