SalemNews.com, Salem, MA

Opinion

September 9, 2013

Letter; Thank you to Peabody

To the editor:

As a kid, it always seemed like potholes would continue to grow and become the thing of legends in size. When they were filled with rain water, we would dare one another to leap over them or even more risky, reach into the murky depths, anticipating something gross or monstrous. They were curious obstacles in the landscape of childhood.

When I first started to drive, they became threats to my tire and shock system. Over the last year, as three large potholes developed at the end of my driveway in such a way that it was impossible for me not to hit one of them, I grew leery about what to do. If my childhood was any indicator, they would grow ever larger until the entire street was paved over. Sure, I had heard of potholes being filled, but it always seemed like some magical process that included invoking the right amount of chants (or curses, maybe) at any one public official.

But, then, I was visiting the city of Peabody website (www.peabody-ma.gov) and on the right-hand side was a very simple form called “Potholes.” It asked for name, email and location. I filled it out and hit send, thinking of it like wishing on a star: a whimsical gesture. I was surprised to come home less than 48 hours later to see that all three potholes had been filled.

We spend a lot of words on complaining about how the various levels of government don’t work. But I think it’s also important to recognize when government does things right. Having three potholes fixed in less than 48 hours after filling out a very simple form, is a good example. So, thank you, Peabody officials, for being efficient and responsive in this regard.

Lance Eaton

Peabody

1
Text Only | Photo Reprints
Opinion

AP Video
Judge Ponders Overturning Colo. Gay Marriage Ban Airlines Halt Travel to Israel Amid Violence NYPD Chief Calls for 'use of Force' Retraining VA Nominee McDonald Goes Before Congress Bush: Don't Worry, Sugarland Isn't Breaking Up US Official: Most Migrant Children to Be Removed Police Probing Brooklyn Bridge Flag Switch CDC Head Concerned About a Post-antibiotic Era Raw: First Lady Says `Drink Up' More Water Courts Conflicted Over Healthcare Law Holder Urges Bipartisanship on Immigration Raw: Truck, Train Crash Leads to Fireball US Airlines Cancel Israel Flights Obama Signs Workforce Training Law Crash Victims' Remains Reach Ukraine-held City Diplomatic Push Intensifies to End War in Gaza Cat Fans Lap Up Feline Film Festival Michigan Plant's Goal: Flower and Die Veteran Creates Job During High Unemployment
Comments Tracker
Roll Call
Helium debate
Helium