To the editor:
The Long Term Care Ombudsman Program of North Shore Elder Services, which covers 38 nursing homes and rest homes on the North Shore and in the Mystic Valley, provides a way for residents in nursing facilities to express their concerns and have their complaints addressed.
The month of October is Residents’ Rights Month, an annual event designated by the Consumer Voice, a national advocacy organization on long-term care issues. This year’s theme is “My Voice, My Vote, My Right” and supports residents’ right to vote and participate in the political process.
This year marks the 25th anniversary of the landmark Nursing Home Reform Law. Its passage guaranteed residents their individual rights in order to promote and maintain their dignity and autonomy in long-term care facilities.
For more information about the Ombudsman Program, including the opportunity to volunteer, please call 978-750-4540.
Mee Lee Chin
Long Term Care Ombudsman
North Shore Elder Services